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employees

Hiding in Plain Sight: How Investing in Your People Could Be...

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As the automotive retail industry continues to focus in on beating the margin compression odds, doing away with operational inefficiencies at the dealership will...
employees

Keeping Great Employees Engaged

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For any company, losing employees you like can be hard to deal with in and of itself, but losing those who are high producers...
Raj Nair

Appropriate Behavior in A Dealership Starts at The Top

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Ford Motor Company sent a strong message to employees and the public this week, sending one of its top executives packing after investigations revealed...
employees

Four Ways Automotive Managers Lose Good Employees

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Most People Are Not Happy With Their Jobs Former NFL Head Coach, Tony Dungy once said, “The secret to success is good leadership, and good...
complaints

Top 5 Complaints of Dealership Employees and How to Solve Them

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We all know that the dealership world is far from perfect. Like many other industries, dealership employees have many things to complain about. Here...
women

Want to keep more female employees? Give them a work/life balance

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A work/life balance is something we all want. For women who want to work at a dealership, that means something different. Lisa Copeland found...
sales meetings

Why No One Pays Attention in Sales Meetings

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As all of us in the car business know, there are sales meetings and then there are “sales meetings.”  When it comes to the...
employees

Are good employees being trained properly on selling great products?

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Steve Richards, who is speaking at the upcoming Best Training Day Ever, told CBT that if the good employees aren't trained on the type...
newscast

Are good employees being trained properly? | Selling on the Service...

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On today's CBT Newscast for Wednesday, September 6th, 2017: Are good employees being trained properly on selling great products? Steve Richards, who is speaking at the...
employees

Speaker and Author Rob Shallenberger on engaging your employees

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Did you know that on average, 2 out of 3 employees at your dealership aren't engaged on a daily basis with members of your...