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leaders

The Top Communication Traits That Every Leader Should Possess

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Take a moment to think of a supervisor, manager, or any other person you have interacted with that was in a leadership position who...
cause marketing

Cause Marketing: How to Grow Loyalty Among Your Employees and Clients...

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In this generation of social activism, consumers are trying to be responsible citizens of the world, and they expect the same from your dealership. According...
culture

Create a Culture of Infinite Learning to Drive Dealership Success –...

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Overseeing multiple dealerships with hundreds of employees is certainly not an easy task, and requires precision management. In this segment, Jim Fitzpatrick talks with...
culture

Why It’s Important to Cultivate a Positive Company Culture – Paul...

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Great company cultures don’t appear out of thin air. They happen because business leaders bring their employees together under a shared mission, and cultivate...
career paths

Keeping Talent Is Key To Success

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Keeping Talent Is Key To SuccessFor many years, dealership fixed operations departments have fought to attract and retain qualified talent. I don’t have to...
Milennial

The 60 Percent: How to Fight High Dealership Turnover to Retain...

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While it is true that good help is hard to find, some would argue that it is even more challenging to keep it. If...
Mike Maroone

Mike Maroone on Culture, Employee Retention, and Trends in Fixed-Ops (Part...

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We’re back with, Mike Maroone, for the second installment of his interview with CBT Automotive where we discuss a number of topics including employee...
Michelli

Improve Your Employees Experiences to Enhance Your Dealership’s Success – Joseph...

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Internationally recognized speaker, author, consultant, and an expert in the area of customer experience, Joseph Michelli, is back on the CBT Automotive Network and this...
MILLENNIAL

Navigating The Millennial Workforce – Jeff Butler

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In order for a company to stay competitive, they need a fresh approach to compensation that reflects new values, attitudes, and lifestyles. That can...
employee retention

Key Aspects of Employee Retention

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  Many auto retailers today struggle to keep employees due to competitive landscapes and millennial employment. On this week's Progressive Retail, Cory goes over some...