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employee development

Why car dealers must invest in employee development sooner rather than...

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Car dealers are looking for employees as their retention rates continue to dwindle and turnover increases. For example, in 2021, the automotive industry saw...
Natasha del Barrio

How to Embrace Industry Change and Adapt to the Needs of...

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 Like many other industries, automotive retail is constantly changing and evolving. From technology to customer experience, to service appointments, each area of the dealership...
Michelli

Improve Your Employees Experiences to Enhance Your Dealership’s Success – Joseph...

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Internationally recognized speaker, author, consultant, and an expert in the area of customer experience, Joseph Michelli, is back on the CBT Automotive Network and this...