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service

How AI helps to retain more service customers

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The current inventory shortage presents a problem for dealership service departments. Fewer new vehicle sales will translate to fewer service customers in the coming...
spam

Dealership Emails Going to SPAM? Here’s What To Do

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0 % APR AND *FREE* FLOOR MATS ON ALL USED VEHICLES! CALL TODAY!!!! What was your first reaction to the line above? Did you cringe?...
emails

Should I Email or Call First?

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On today’s episode of Kain and Co., David Kain answers questions sent in by viewers, including: "How important is response time?" "Should I email...
emails

Answering Your Emails

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  On today's episode of Kain & Company, David Kain takes a break from his usual show to answer some of the most commonly asked...
phones

Why phones & emails are still relevant for success

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Depending on who you talk to, there are two processes dealership salespeople have when it comes to communication: phone calls and emails. Some are...
entertaining

Make Your Emails Entertaining

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Do you ever run out of things to communicate with your customers...those who aren’t responding?  David says be more entertaining.
emails

What It Takes to Get Your mails opened?

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  On this week's Kain & Company, David talks about strategies for your internet and BDC operations, specifically email follow-up. David has found that dealerships...