Tag: email
The best ways your employees can develop their communication skills
On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, talks about employee development and communication skills.
Often times when you walk...
How the right automotive CRM can help during the inventory crunch
In a time where a chip shortage has led to a decline in inventory available and an increase in vehicle acquisition costs, having a...
How to improve email marketing effectiveness in 3 simple tips
When you mass email contacts with broad messages you ruin your database. Case in point, my dad recently bought a gently used Hyundai Sonata....
Service: It’s time to make status updates your friend, not your...
According to Car Wars data gathered from thousands of dealerships across North America, only 26% of outbound calls made by service departments in 2021...
What can your car dealership do to prepare for the future...
On the latest episode of Auto Marketing Now, host Brian Pasch, Founder of PCG Companies, shares some insights on what to do during this unique...
How should car dealers market their service department?
On the latest episode of Straight to the Point, host Frank J. Lopes sits down with CEO of Fixed Ops Digital, Owen Moon. Lopes gets...
The benefits of conducting process performance reviews
On the latest episode of Kain and Co., host David Kain, President of Kain Automotive, discusses process performance reviews. They were also called internet process performance...
WSJ best-selling author Alex Goldfayn explains the power and profitability of...
Are you still using the phone to generate sales in today’s digital retail environment? If not, this is something that you should get back...
Embrace technology in the service department for faster turnaround times
With the service department making up 49% of the dealership’s gross profit, it must continue to grow with the times. If dealerships don’t adopt...
The dangers of cybersecurity and fraud in 2021: What your dealership...
There are many pros when it comes to allowing customers to purchase cars online. There is an increase in efficiency, greater ease of organizing...