Tag: Don Reed
How to incentivize service technicians with pro forma compensation plans
On today's episode of Service Drive, Don Reed, CEO of Dealer PRO training, talks about the overlooked process that still exists in our dealerships...
Why multipoint inspections are critical for auto dealership service departments
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Today, Reed continues discussing three of the most ignored, misunderstood,...
Why car dealers must have a consistent service menu process
Many car dealerships ignore the use of menus in their F&I department, though they have been around for decades. In fact, according to one...
Why Don Reed believes EVs could be a major revenue opportunity...
According to GreenCars.com, electric vehicles (EVs) do not need servicing for more than two dozen mechanical components found in ICE vehicles. In light of...
Commit to Success: Don’t settle for an average career in retail...
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Far too often in the retail automotive industry, dealer principals, general...
3 C’s to effectively manage and motivate your auto technicians
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Most car dealers and fixed operations managers are familiar with the...
The value fixed operations training can bring to your car dealership
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. One of Reed's fixed operations specialists from DealerPRO Training recently spent...
Why pay plans for express auto technicians need to change –...
How are you compensating your express auto technicians? Today on Inside Automotive, we're pleased to welcome back Don Reed, CEO of DealerPRO Training, one...
Don Reed on how to ignite your auto technicians’ productivity
The 2022 NADA Show has come and gone, but we're still hearing from industry experts and attendees as it was the first time many...
4 ways car dealers and fixed ops managers can amplify service...
In Good to Great, by author and business researcher Jim Collins, most top executives are successful because they have BHAG or Big Hairy Audacious Goals. Their goals...