Tag: Digital retail
Did the pandemic shorten the path to a more transactional dealership...
Covid-19 hit like a shock wave in March 2020, shutting down dealerships, impelling them to adopt digital retailing (DR) as a low-touch transaction alternative...
Five factors that drive innovation in auto retail
Dealership gross profits have declined from 3.3% to 2.4% between 2015 and 2018. Over that same time frame, an average dealership’s operating profits saw...
Road to the Sale: The Digital Retail Checklist
Last week we wrote about Selling in the age of COVID and how this changes the traditional Road to the Sale. The article had...
Analyst Predicts a Third of American Malls Close in Next Year....
The retail industry has been relatively stable for decades. Small retail stores and chains could be profitable by maintaining low overhead in malls, but...
The Relevancy of Sales Training in Today’s Digital Space – Doug...
Doug Christiansen and Eric Edwards, both trainers with Joe Verde Sales & Management Training, joined Jim Fitzpatrick on the CBT Stage at NADA 2020...
How TrueCar’s Re-Brand Affects Dealers and Car Buyers – Kerri Wise,...
In this segment, Kerri Wise, TrueCar's Vice President of Industry Relations and Education, and Jim discuss TrueCar's recent re-brand and how that will ultimately...
The Importance of a Streamlined User Experience for Your Dealership’s Website
A potential car buyer or service customer reaches your dealership’s homepage. That’s the first step in acquiring new business in automotive retail today. The...
The 3 Things Consumers Want When Shopping for a Vehicle Online...
Jim Fitzpatrick sits down with Ben Ellencweig, Partner at McKinsey & Co., on CBT News to talk about how dealerships must adapt to the...
Emerging Auto Trends in 2019 and What They Mean for Dealers
As we finish the first quarter of 2019, this year is already shaping up to be a big one for the auto industry. While...
Using A.I. Perceptive Technology in Your Virtual Auto Retail Process
On the CBT Automotive Network today, Jim Fitzpatrick and Scott Gunnell, Vice President of Field Sales Operations and Strategy for JM&A , talk about how your...
