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email

How to improve email marketing effectiveness in 3 simple tips

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When you mass email contacts with broad messages you ruin your database. Case in point, my dad recently bought a gently used Hyundai Sonata....
F&I

Bridging the gap between digital retail and digital finance for car...

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eLEND Solutions and Orbee are partnering to transition more car dealership shoppers, to buyers. On today’s show, we’re pleased to welcome Pete MacInnis, Founder...
dealers

Autotrader’s Kevin LeSage explains how dealers can regain momentum after the...

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Labor Day weekend is a time where buyers typically search for new vehicles based on incentives. But with the industry’s inventory shortages, how are...
delivery

Home delivery, reconditioning bookend digital retailing

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According to Cars.com, 61% of car buyers want their newly purchased vehicle home-delivered. 75% of dealers are now providing some form of home delivery option. Thank the...
car buying

The importance of having an in-person experience in a digitized car...

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With the car buying journey becoming even more digital and remote, the car shoppers’ affinity for an in-person experience has barely wavered according to...
digital marketing

It is time to stop debating & hire a digital marketing...

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A few years ago, I published an article about the need for a full time marketing manager in every automotive dealership. This view was...
digital

Three trends in digital engagement that will impact the auto industry...

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2020 was a disruptive year for many industries, including the automotive industry. Car sales were down by an estimated 15 percent in 2020, mostly...
customers

Customer satisfaction reaches new heights as online processes advance

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Many of us are quick to groan and sigh when tasked with going to a car dealership, but could car buying actually be enjoyable?...
digital retailing

Facebook and PureCars study reveals value of digital retailing for dealers

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These days digital retailing is all the rage. There seems to be an endless cycle of articles detailing how to do it and how...
auto loans

Online auto loans are on the rise. What does this mean...

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The pandemic has changed the way consumers purchase cars, which extends beyond online research and requesting test drives. Today, customers are conducting a variety...