Tag: departments
How the pandemic has changed service operations for the better
Dealerships are just starting to get back on their feet since the COVID-19 pandemic. It's now time to take stock of what has changed...
A Look at Changes Coming to F&I in 2020
A new decade is here and with it, a lot of speculation on what the state of the auto industry will look like in...
The POWER of the T.O.
New and used car sales departments everywhere live and die by the “T.O.” A “T.O.” or “Turn Over” is a strategy employed in sales...
Internal Communication
On this week's episode of the Weekly Tune-Up, Becky talks about how the way you handle communication between your departments can have a direct...
Performance Appraisals: “Fine Tuning” Your Employees
How to Make the “Hard” Talk Easy
By: Chuck Sujansky
You know that sinking feeling! Your boss casually mentions that “it’s time for your annual performance...