Tag: dealership

According to Cox Automotive, 49% of a dealership's profits come from the service department. It's clear that fixed ops have evolved into a significant profit center for car...

A study released Thursday shows that the majority of car shoppers are deeper into the sales funnel than dealers often think. The Automotive Buyer Study 2021 by Marchex titled “Trust,...

Sales departments that interact closely with their dealership’s reconditioning function put more “sold” units on the board. Unfortunately, few sales managers and their teams...

An extended in-dealership visit continues to be a pain point for car shoppers with the finance and insurance process often dominating the clock. One...

Many of us are quick to groan and sigh when tasked with going to a car dealership, but could car buying actually be enjoyable?...

There’s no doubt COVID-19 accelerated automotive retailers’ digitization efforts. Evolving consumer preferences for personalized, on-demand service that doesn’t require a dealership visit mean the retail environment now...

The COVID-19 pandemic has led to significant interruptions in the automotive industry. However, while the move to online sales and additional services like car delivery has...

Smartphone use in the United States has increased in recent years to 81% of the total population. For those earning more than $50,000 annually,...

To say that 2020 wasn't the year everyone expected it to be is an understatement. From the business world to our personal lives, the impact of...

Think about the last time you bought anything online. What did you do first? You probably started with Google (as we all do) or...