Tag: dealership

Developing the skill of asking high-quality questions derives from being genuinely curious in what the other person is saying.  The more engaged you are...

Have you ever thought of joining a 20 Group to understand how your dealership can optimize workflow, people, processes and tools to drive more...

As remote work and virtual meetings become the norm, dealers must be able and willing to meet the expectations set by consumers. John Connelly,...

Dealership culture tends to take the technicians for granted and overlooks many of their efforts, but this isn’t the way to retain mechanics. According...

Have you recently shifted to selling cars online? What about service repairs and parts? The automotive world has gone digital, and dealers committed to...

The average transaction price for new vehicles in the United States continues to hold the line well above $40,000. Late in 2020, the transaction...

A study by KPMG has found that for car purchases, "consumers want ... an end-to-end e-commerce experience." They also don't want to step "in a showroom, even...

On Monday, Tesla announced a purchase of around $1.5 billion USD in Bitcoin, the world’s most well-known cryptocurrency. A filing with the Securities and...

In Part 1, we addressed some objections to automation and how to overcome them. Once we overcome objections and fears that naturally come with automation...

The traditional dealership sales model has endured for decades, but the past year has forced the auto retail industry to adapt. While digital retailing...