Tag: dealership

One of a dealership’s biggest challenges is tailoring its operations to fit customer needs. In January, JD Power’s Executive Vice President of Strategic Development,...

According to data from CARFAX, the number of vehicles on the road with open recalls declined by 5% in 2020. However, more than 53...

Marketing and advertising your dealership can sometimes get complicated. Do you do TV commercials or YouTube? Is online important, or should you ignore it?...

We are all told not to text and drive, and we should definitely wait to pick up whatever we dropped on the floors of...

Exiting a year of unprecedented highs and lows, the automotive industry entered 2021 with a mix of challenges and opportunities. New supply interruptions and inventory shortages...

Prior to the pandemic economy shutdowns, less than 10% of Americans in the workforce were full-time remote workers. Virtually none of the auto retail...

With the car buying journey becoming even more digital and remote, the car shoppers’ affinity for an in-person experience has barely wavered according to...

A few years ago, I published an article about the need for a full time marketing manager in every automotive dealership. This view was...

When customers show up at a dealership for sales or service, they likely aren’t really thinking about how cars might get stolen during their...

Today on CBT News, Kerri Wise joins the show to tackle some of the most pressing issues facing the retail automotive industry. Wise is...