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catalytic converter

How to combat catalytic converter theft

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Car owners and dealership personnel alike are finding out just how popular catalytic thefts are becoming. In recent months, engines are started to discover...
dealership

Opportunities for fixed ops to take advantage of vehicle shortages

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Car dealerships are taking a hit with the chip shortage problem, leaving many to wonder how they can still make a profit when the...
Ed Morse

Ed Morse Automotive Group acquires four dealerships in Missouri

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The Ed Morse Automotive Group is continuing to expand, announcing last week that it has broken into the Missouri market with the acquisition of...
history

How dealers can use vehicle history reports to make the sale

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Vehicle history reports (VHR) serve as a window into a car’s past for any potential buyer and for dealerships. The reports can provide a...
customers

Aspects of an excellent customer experience

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One of a dealership’s biggest challenges is tailoring its operations to fit customer needs. In January, JD Power’s Executive Vice President of Strategic Development,...
recall

Recall repairs stand out as an opportunity for auto dealers

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According to data from CARFAX, the number of vehicles on the road with open recalls declined by 5% in 2020. However, more than 53...
dealership

Ways to effectively market your dealership

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Marketing and advertising your dealership can sometimes get complicated. Do you do TV commercials or YouTube? Is online important, or should you ignore it?...
distracted

Distracted driving remains an entrenched bad habit

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We are all told not to text and drive, and we should definitely wait to pick up whatever we dropped on the floors of...
data

How data is driving the next era in automotive retail

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Exiting a year of unprecedented highs and lows, the automotive industry entered 2021 with a mix of challenges and opportunities. New supply interruptions and inventory shortages...
remote

How remote work is affecting pay structures and staffing nationwide

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Prior to the pandemic economy shutdowns, less than 10% of Americans in the workforce were full-time remote workers. Virtually none of the auto retail...