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newscast

Scarpelli: Monetary relief from NADA is on its way to Texas...

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On today's CBT Newscast for Thursday, August 31st, 2017: Scarpelli: Monetary relief from NADA is on its way to Texas NADA Chairman Mark Scarpelli talks to...
attribution

Attribution in the Automotive Dealership Industry

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There’s no question about the highly competitive nature of the automotive industry. Dealerships need to on top of every aspect of their business in...
newscast

GM’s Head of Open Innovation Discusses How Dealers Can Innovate |...

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On today's CBT Newscast for Friday, August 25th, 2017: GM’s Head of Open Innovation Discusses How Dealers Can Innovate Internally and The Future of Ride...
toyota car share

Toyota launches new software designed to enable dealers to launch car...

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PLANO, Texas -- Toyota and Servco Pacific Inc. (Servco) have partnered to test a new car-sharing technology in Honolulu, Hawaii. The suite of software and services is...
millennials

Tired of Millennials? Here are three ways to make sure they...

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Let’s be frank: All of this talk about Millennials is getting old, isn’t it? Yes, Millennials are the largest generation (92 million) in American history. Yes,...
newscast

Simplifying the Car Buying Process | 3 Ways to Keep Millennials...

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On today's CBT Newscast for Thursday, August 17th, 2017: Simplifying the Car Buying Process Some dealerships still practice certain processes that aren't needed anymore in the...
customers

How to Inspire Customers

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David discusses the importance of being unique as a salesperson and how to inspire your customers to buy from you.
leadership

3 Ways to be a Transparent Leader at Your Dealership

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Being transparent may be one of the easiest and most affordable ways to boost your bottom line. If you need someone to convince you...
culture

Why Dealership Culture Matters

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Joe sits down with JC Baker, founder and CEO of JC Baker & Associates, to discuss starting his own business, training, and the importance...
performance ratings

Dealership Performance Ratings Battle Continues to Rage

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One year ago, a New York dealership won a ruling against GM’s use of ratings. Today, the fight against unfair performance ratings is growing...