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e-newsletter

What to Include in Your Dealership’s E-Newsletter

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E-newsletters are simply as they state, electronic newsletters. Charitable organizations, businesses, religious bodies, clubs, and societies have all been known to use e-newsletters frequently....

Are OEMs Cutting Out the Dealer?

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In a bid to mimic other online retail industries, several auto manufacturers have begun to offer services that reduce or eliminate time spent in...

Using targeted training to maximize potential

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Do you use a broad brush when it comes to training your team? Glenn suggests looking at each member to target their work metrics...
Dealership

Isabelle Helms: How to prevent turnover from costing your dealership

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Say your dealership is trying to find ways to spend less money while at the same time making more. According to Isabelle Helms, VP...
hurricane

Jeff Dyke: Silver lining for dealerships after hurricane destruction

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A storm that wipes out more than 500,000 vehicles brings what some call "short term pain, but long term gain," in the sense that...
retention

Driving Customer Retention to Your Dealership

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Customer loyalty does not necessarily translate into repeat business for your auto dealership. OEMs and dealers spend millions of dollars seeking to convert consumers...
employees

Speaker and Author Rob Shallenberger on engaging your employees

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Did you know that on average, 2 out of 3 employees at your dealership aren't engaged on a daily basis with members of your...
dealership

Erin Kerrigan on the best time to sell your dealership

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If you look at dealership buy-sell activity from Q1, it plummeted from last year's levels. However, some people believed things were looking up. In...
Newscast

Erin Kerrigan on the best time to sell your dealership |...

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On today's CBT Newscast for Friday, September 1st, 2017: Erin Kerrigan on the best time to sell your dealership In a Blue Sky Report from earlier...
dealership

Cost Analysis of Opening an Auto Dealership

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In order to successfully open a car dealership you must plan for a variety of costs. Proper planning and consultation with specialists can help...