Tag: dealership
Should Your Dealership’s Service Department Go Mobile?
We have all heard tale of days long ago when doctors used to make house calls. This was a common practice 50 years ago....
Customer Experience Must-Haves in the Car Buying Process
Jim Fitzpatrick of CBT News sits down with Chris Snellgrove, President of Digital Media Nation, to talk about what businesses and dealerships can do...
Continuing the Legacy – Jenell Ross Guides Bob Ross Auto Group...
Bob Ross Auto Group, based in Centerville, Ohio, is a “work in progress,” according to Jenell Ross, dealer principal and daughter of founder Bob...
Online Financing – Why Customers Like it, and Why They Reward...
It doesn’t take a survey to prove that today’s consumers want to do everything online. From food to furniture, houses and cars, shoppers like...
Shift Your Customer’s Vehicle From Standard to Street Smart – SAVY...
The CBT Automotive Network followed up with EasyCare and spent time with Scott Jacobsen, Director of Business Development for SAVY, to get a well-rounded update on...
Your Dealership’s Structure should Be High tech, High touch – Mark...
Industry trainer Mark Tewart recently sat down with CBT Automotive Network to discussed where the direction of the industry is heading. As we learned that...
What It Costs Your Dealership to Miss Incoming Chats & Texts
Did you let almost $14,000 in gross profit slip away last month?
Let’s assume your dealership offers web and mobile messaging options like text or...
How Auto/Mate Is Focused On Building Services Your Dealership Can Relate...
Jim Fitzpatrick recently spent time with Dave Druzynski, Chief People Officer at Automate, where they spoke about how Auto/Mate is no longer merging with CDK...
Don Hall: “If you aren’t expanding, I don’t know how you...
At Digital Dealer 24 this year in Orlando, Florida, Don Hall, the President and CEO of the Virginia Automobile Dealers Association, spoke with CBT...
Is Unconscious Bias Training Required in Automotive?
Two men were arrested at a downtown Starbucks location in Philadelphia, Pennsylvania on April 12. The two men, Rashon Nelson and Donte Robinson, were...
