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promote

Promote Within or Hire from the Outside: Pros and Cons

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Hiring new employees and promoting others within an organization is important no matter what level they are at, but extra consideration should be given...
theft

How to Reduce Dealership Theft Risks

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Nine cars were stolen off two lots in Jacksonville, Arkansas; close to $1 million in cars were stolen from dealerships in Franklin, Tennessee; and...
dealership

Climbing the Ladder of Success in a Dealership

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There are many opportunities for career growth in a dealership. Stories abound of managers who started out washing cars. If you know what you...
authentic brand

How to Build an Authentic Brand

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What makes companies like Coca-Cola, Harley Davidson, Southwest Airlines and Disney successful? Is it because they sell the best product for the lowest price?...
stressed

Fifty-Nine Percent of Employees are Stressed, Here’s How to Beat It...

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A 2017 StressPulseSM Survey, released by ComPsych, found that 59 percent of their employee respondents reported dealing with high levels of stress. Unfortunately, workplace...
generation

Next Generation of Dealers Wants to Hold onto Dad’s Legacy, Not...

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For some auto dealers, Father’s Day is more than an opportunity to celebrate Dad. It’s a chance to celebrate the man who brought them...
turnover

Alleviate Dealership Turnover with These Proven Strategies

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High employee turnover creates high costs for dealerships. In addition to the cost of finding a new team member and negotiating a new salary,...
connect with customers

Are You Getting the Message? Connect With Consumers the Way They...

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In today’s mobile-driven society, consumers have an array of different channels at their fingertips to reach out to businesses and providers. Most people think...
conflict

Four Conflict Scenarios You Will Encounter at Your Dealership And How...

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Conflict is inevitable. Every individual that works in —and outside of—your dealership has thoughts and opinions that were shaped by their life experience. Since...
F&I

Interview Tips When Hiring F&I Managers – What to Look (and...

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Interviewing for any position at a dealership is a bit of a balancing act when assessing whether or not the person will be a...