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dealership

Are You Hiring for Skill Sets Your Dealership Needs Most?

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The 21st Century is shaping up to be one of great change for the auto industry. In this ever-shifting environment it seems harder than...
installation

Installation vs. Implementation

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On today's Tip of the Day, Glenn Pasch explains the difference between the installation of a service you've selected for your staff and actually...
dealership

Getting your Car Shopper in the Dealership to Buy

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 People call your dealership. Why? Well, David says for several reasons. Some of those reasons might be annoying, especially if they don’t show up....
green

6 Ideas for Going Green and Creating More Sustainability in Your...

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Environmental concerns are on the rise. Going green is not just a fad for environmentalists any more. Most of the general population now recognizes...
dealership

Setting Up Your Dealership Teams for Success: Six Ways to Begin...

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Your dealership is a sum of its parts, and these parts are every member of your team. The success of your dealership doesn’t just...
best practices

Focusing Efforts When Developing Best Practices at Your Dealership

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You may have heard the words “best practices” thrown around at meetings, on memos and during conversations at sales conventions. The term refers to...
education

The Benefits of Having a Customer Education Campaign at Your Dealership

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Once upon a time, there were only a few car models in existence, all with a limited number of features. Demonstrating how a car...
data privacy

The Ins and Outs of Consumer Data Privacy in the Dealership

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Handwritten deals and rows upon rows of file folders are slowly giving way to new data management techniques, largely digital. 5G connectivity along with...
loyalty reward

The Benefits of a Loyalty Reward Program and Four Tips for...

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When it comes to loyalty reward programs, turning your target audience into repeat customers should be the ultimate goal. Why? Well, repeat customers are...
turnover rate

Perks and Policies that Drive Retention

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Cox Automotive’s Dealership Staffing study pointed out some worrying hiring trends in the auto industry. It found a 40% overall dealership staff turnover rate,...