Tag: dealership
Addressing the Customer’s Fears
On this week's episode of On the Mark, Mark Tewart, President of Tewart Enterprises, talks about some of the major fears customers have when...
The Power of Strong Fixed-Ops Business Footings and Foundations
In today’s highly competitive service retail business market, every service type business is a commodity that can most likely be found in a similar...
How To Handle Job Stress in the Dealership
In today’s fast paced society, stress can be a powerful factor in both the health and productivity of anyone working in the retail automotive...
Ask Better Questions!
Have you ever had opportunity to spend time with other Dealers, Leaders, Managers and Like Kind Business Owners that you would love to learn...
Advice for Buying or Selling a Dealership
On this week's episode of Kain & Co., David Kain talks to Hal Feder of Murphy Business & Financial Services about what advice he...
Earn Car Buyer Trust: Brand Your Price
Throughout the last few years, dealerships have been extremely proactive about improving the consumer experience. Because so many consumers now do the majority of...
Want More Leads? Give Your Guests a Nudge
Over the past two years I have heard consistently from dealers that their websites are less productive than they used to be. There are...
Keep ’em in the Dark!
For years now, we’ve been operating under the dangerous assumption that keeping our sales staff in the dark will somehow protect the “sacred cow.”
Dumbing...
Making Sales Meetings Productive
As all of us in the car business know, there are sales meetings and then there are “sales meetings.” When it comes to the...
Is Factory Maintenance Effecting Hours Per RO?
With all the technical innovations now available in the modern automobile, it stands to reason there would be a corresponding effect on the maintenance...
