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Matt Easton joins CBT Now to discuss a critical mistake that sales professionals make along with best practices for taking care of clients.

Why are sales professionals in a hurry? — Matt Easton |...

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Sales professionals have two primary jobs in the dealership: make the customer happy and make the business money. Unfortunately, some companies prioritize the latter...
Stellantis saw revenue and profit increase on an worldwide scale but faced challenges in the U.S. stemming from low sales and the UAW strike.

Stellantis full-year profits rise but business stays sluggish in U.S.

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Stellantis recorded strong full-year earnings for 2023 on a global scale but struggled to maintain profitability in the U.S. following the United Auto Workers...
Rita Case joins the Executive Profile on CBT News to share her story of resilience, perseverance, and excellence in automotive retail.

The Executive Profile: What’s next for dealer and philanthropist Rita Case?

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Welcome to another edition of the Executive Profile on CBT News. Recently, anchor Jim Fitzpatrick traveled to Davie, Florida, to speak with Rita Case,...
"The Customer Hierarchy of Needs."

Follow Shep Hyken’s Customer Hierarchy of Needs to provide the ultimate...

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Welcome to Inside Automotive! In today's episode, we're diving into a fascinating discussion about "The Customer Hierarchy of Needs." And we're in for a...
A new electric vehicle credit transfer process has resulted in the distribution of $135 million to car dealers since the start of the year.

Treasury says new electric vehicle credit process seeing early success

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The U.S. Department of Treasury has distributed $135 million in electric vehicle credit reimbursements to car dealers since the start of the year after...
According to an analysis by Kelley Blue Book, the ATP for new vehicles in the United States decreased by 2.6% in January 2024.

New vehicle transaction prices drop, luxury brands offer significant discounts

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According to an analysis by Kelley Blue Book, a subsidiary of Cox Automotive, the average transaction price (ATP) for new vehicles in the United...
Sonic Automotive recorded impressive financial gains but struggled to maintain momentum across all divisions as profit margins shrank.

Sonic Automotive doubles annual profit as margins face pressure

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Sonic Automotive saw earnings and revenues rise over the course of 2023 even as profitability headwinds put downward pressure on margins, according to the...
Group 1 owns and operates 198 automotive dealerships, 262 franchises, and 43 collision centers in the United States and the United Kingdom.

Group 1 Automotive supercharges Mid-Atlantic footprint with latest acquisition

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Group 1 Automotive, one of the nation's largest auto retailing groups, announced today that it is expanding its U.S. portfolio in the greater Baltimore/Washington...
Today's episode of Inside Automotive, Chris Schaubert, the Fixed Operations Director of Ron Marhofer Auto Family joins us.

A peek inside Ron Marhofer Auto Family’s trailblazing fixed ops strategies...

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Unlocking the full potential of every service visit is vital to enhancing service departments' bottom line. As the automotive landscape evolves, not only is...
New vehicle prices remain inflated but has inched closer to MSRP values since last January thanks to stable demand and rising supply.

Vehicle prices dip to 7.2% over MSRP as supply improves

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New vehicle prices remain higher than normal, averaging 7.2% above MSRP in January 2024, but price growth has started to cool in the face...