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Learn how dealerships can harness AI in their F&I departments to boost sales, streamline operations, and enhance customer satisfaction .

How Dealerships F&I Can Utilize AI to Boost Sales

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Finance and Insurance (F&I) departments have long struggled with inefficiencies and missed opportunities. But now, Artificial Intelligence (AI) is emerging as a powerful tool to...
Sean Gardner unpacks strategies for effectively bridging the gap and empowering customers to maximize their car-buying budgets.

Sean Gardner shares secrets to helping customers stretch their budgets

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Welcome to another insightful edition of CBT Now. Today, we're diving into a critical topic with Sean Gardner, a seasoned sales trainer at the...
Together, they unveil the "Complete Profit Picture," sharing actionable insights gleaned from over 25,000 dealer partnerships.

Unveiling the ‘Complete Profit Picture’: Insights from industry powerhouses

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As dealers grapple with challenges like inaccurate appraisals, mispriced vehicles, and underperforming digital marketing, Cox Automotive stands out as a beacon of expertise in...
On today's episode of Women Driving the Industry, we focus on Cassie Brown, the Senior Director of Sales for Ally Financial's West Region.

How Cassie Brown is paving the way for women in the...

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In a field traditionally dominated by men, Cassie Brown has carved out a remarkable career in the automotive industry, demonstrating that hard work and...
Experian revealed a recent report showing more consumers opting for EVs. Joining us is Melinda Zabritski to provide more insights. first quarter

Melinda Zabritski reveals that the automotive finance market shows strength amid...

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According to Experian, captives accounted for the largest new vehicle market share in the first quarter. Melinda Zabritski, Experian's head of automotive financial insights,...

Weekly roundup: CDK Global makes progress following cyberattack, Tesla sees B2B...

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Earlier this week: CDK Global made significant strides in its cyberattack recovery efforts. Tesla posts two consecutive quarters of reduced deliveries for first time....
Today's episode of CBT Now discusses sales training and growing two types of associates. We're pleased to welcome Louie Herron, Former Dealer Principal, Business Coach, Entrepreneur, and Author.

Prioritizing personal growth: Strategies to propel business success with Louie Herron

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How do you effectively cater to the training needs of a seasoned salesperson while simultaneously training a newbie? Today's episode of CBT Now discusses...
CDK Global announced that its services should be fully operational by Thursday, following two cyberattacks on June 19.

CDK Global promises full restoration of services after cyberattacks

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CDK Global announced that its services should be fully operational by Thursday, following two cyberattacks on June 19. These attacks forced many dealers to...
BYD, the Chinese EV manufacturer, set a new monthly sales record in June, surpassing its previous highest result from December 2023.

BYD sets new sales record for plug-in EVs in June

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BYD, the Chinese electric vehicle manufacturer, set a new monthly sales record in June, surpassing its previous highest result from December 2023. The company...
As highlighted in their book Leadership & Culture: Why Managers Fail, and Leaders Prevail, are John & Katie McCann.

Why a positive company culture is essential for success – John...

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You’ve heard it before- not all managers are leaders. On today’s episode of CBT Now, we’re exploring what it truly means to lead an...