Tag: dealership news
How Volie is revolutionizing dealership BDCs – Scott Davis
In today’s competitive automotive landscape, your dealership's Business Development Center (BDC) efficiency is more crucial than ever. With rising costs and the complexity of...
How dealers can build a better customer experience through employee-centric leadership...
Businesses are coming to understand that it's not just about the products or services they offer or how superior they are. Customer experience is...
Automotive Ventures invests $3.7 million in Chaiz to revolutionize vehicle protection
Welcome back to the latest episode of The Future of Automotive on CBT News, where we put recent automotive and mobility news into the...
Weekly roundup: New vehicle prices drop for 10th month, UAW files...
Earlier this week: New vehicle prices dropped for the 10th consecutive month in July as buyers gained leverage amid high loan rates. UAW files...
How dealers can transform the F&I department via the right mindset...
Your mindset at the start of the day can shape your performance and the overall success of your team. On today’s episode of Inside...
Hybrid vehicles and the push for sustainability: trends and challenges in...
As the push for sustainability in the automotive industry intensifies, hybrids have become crucial in the transition to greener transportation. In 2024, the advancements...
Shep Hyken reveals how ‘dangerous customers’ and employee experience impact customer...
In a captivating discussion on customer service, Shep Hyken, renowned customer experience expert and bestselling author, joins us on the latest episode of CBT...
The impact of climate change policies on automotive dealerships: What’s on the horizon?
Let’s be honest—climate change policies are becoming a harsh new reality for automotive dealerships. Just look at Moody Motor Co., which was fined $40,000 for sidestepping Clean...
Rural auto dealer faces talent retention challenges and evolving customer habits...
On today's episode of Inside Automotive, we'll explore the influence of rural locality on customer purchasing patterns and the persistent hurdles in recruiting and...
Maximizing F&I success: The key role of early involvement in retail...
Welcome to another insightful session of Training Camp with Adam Marburger, exclusively on CBT News. In this episode, Marburger dives deep into a critical...