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Eric DeMont joins Driving Solutions to discuss the problem of lead defection and a new tool helping dealers capitalize on their customer data.

Solving lead defection once and for all — Eric DeMont |...

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For many years, lead defection has been a frustrating but unavoidable headache for dealers, who have historically lacked the necessary tools to identify consumers...
Recall work is a great opportunity for your dealership to impress customers with the smooth operations of a well-oiled service department.

Recall work: your service departments chance to impress

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Automotive recalls in the U.S. rose 3.4% in the first quarter of 2023, up from 237 in Q4 2022 to 245 events in Q1....
Auto dealers gather in Florida to celebrate 15 legendary retailers as they were indicated into the FADA Hall of Fame.

Dealers gather to celebrate the inaugural FADA Hall of Fame inductees

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In an inaugural event, the Florida Automobile Dealers Association (FADA) on November 2 inducted 15 legendary automotive retailers into its Hall of Fame, recognizing...
Consumer behavior trends seemed to contradict automaker expectations in CarGuru's October intelligence report.

CarGurus report highlights disconnect in consumer behavior, OEM forecasts

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Consumer behavior trends seemed to contradict narratives set by automotive industry leaders throughout October, according to a new intelligence report by CarGurus. October presented challenges...
Farid Ahmad joins Driving Solutions to discuss how today's buy-sell market has changed and its impact on multi-generational dealerships.

Why second-generation dealers are less common in today’s buy-sell market —...

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The dealership buy-sell market has changed substantially in 2023 under the weight of economic headwinds, new technologies, and uncertainty toward the future. Knowing the...
Fleet sales declined year-over-year in October for the first time in 2023 but came in above September's total.

Fleet sales take first hit in 2023 during UAW strike

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In a first for 2023, fleet sales dipped in October due to production halts caused by the United Auto Workers strike, according to Cox...
Dealership valuations remain optimistic but a growing number of retailers are starting to feel less confident toward the coming months.

Dealership valuations remain strong but forecasts starting to weaken

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Most auto retailers have remained confident in their dealership valuations throughout the 2023 buy-sell market, but a growing number are starting to feel less...
The United Auto Workers has revealed that GM will invest $13 billion into its facilities and raise wages by 27% under its new contract.

United Auto Workers shares updates on General Motors contract

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United Auto Workers leaders on Saturday detailed the union's tentative agreement with General Motors, the last of the Detroit-Three automakers to reach a deal. According...
Chase Abbott joins Driving Solutions to discuss the importance of trusting digital retail and giving customers control over the sales process.

Overcoming the trust gap between in-store and digital retail — Chase...

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Dealers often prioritize their in-store activities over their digital retail operations due to a lack of trust in modern technology and today's car buyers....
The United Auto Workers union has started to turn its focus toward non-unionized automakers such as Toyota and Tesla.

United Auto Workers sets sights on non-unionized companies, targets Toyota

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With their fight against Detroit-Three OEMs (presumably) won, United Auto Workers leaders are turning their attention toward non-unionized automakers in the U.S., such as...