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Sellchology onboarding

How to establish reliable onboarding procedures for dealership sales teams —...

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While inventory levels begin to rebound and margins are being squeezed, salespeople are losing track of how to market their products, which means training...
A2Z Sync

Why managers need complete visibility of each step in the sales...

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In an ideal world, sales managers should have constant access to the entire sales process at any given time. At this year's NADA Show,...
dealership collaboration planning

How to encourage better interdepartmental collaboration in the dealership

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Remote work has undoubtedly disrupted the workforce, with many employees working from home and eliminating in-person collaboration. While there are some companies who say...
Car dealership manager reflects on performance reports

5 dealership performance reports management must track

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Business reports and analysis are equivalent to using a thermometer if you're sick. The results inform your business's health like the latter tells you...
reports

4 key dealership operational reports to analyze and customize

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Recent interest rate hikes coupled with tight supply continue to limit sales of both new and used vehicles. How can you prepare your dealership...
mentorship

The importance of building a robust mentorship program at your car...

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Mentorship programs are an exciting concept for car dealerships but are also very useful because of what they provide to companies. These programs, when...

A pandemic silver lining: the return of telephone

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In a year where the pandemic brought the economy to its knees, dealers were forced into survival mode. Many dealers implemented strategies to stay...
creating websites

4 modern dealership challenges and how to successfully pivot

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Dealership operations are becoming increasingly complex, and the global pandemic has only accelerated that further. The rapid changes in market conditions are driven by...
lexus

Best of 2019: Maryland Lexus Dealer Takes Whole New Approach to...

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On today’s show, we’re pleased to welcome back James Boening, General Manager at Ourisman Lexus Rockville in Washington, D.C.  VIDEO TRANSCRIPT: Jim F.: Hi, everyone, I'm...
Bruce Tulgan

7 Common Leadership Challenges that Managers Face and How to Overcome...

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CBT welcomes back Bruce Tulgan, Founder and CEO of RainmakerThinking, popular author, and management consultant. On today's show, Bruce discusses what he calls 'the...