Tag: dealership management

Emotional intelligence, also referred to as emotional quotient or simply EQ, is important in any workplace but especially comes in handy at a car...

The car dealership business demands flexibility of thought and action. We’ll use agility to describe the ability to see a potential problem as an...

If your dealership has been firing on all cylinders and the bottom line is healthy, it's only natural to think about expansion. Yet, knowing...

If there is one thing I have learned in my 20+ years working in auto dealerships, it is that an auto dealership, at the...

Employee turnover is a significant challenge for dealership managers, as it can be costly and disruptive to overall operations. However, according to one Gallup...

Imagine it’s Monday morning. You walk into your dealership, the third cup of coffee in hand, mentally preparing for the week. Suddenly, you’re inundated...

One of the more pressing issues facing dealerships today is navigating the numerous challenges they face, including changing consumer behavior, new OEM agreements, rising competition, and...

Building a culture of accountability in any business is not easy, but it is critical for the success of teams, including those within dealerships....

The multi-point inspection process, which has been around for over 100 years, has one central purpose: to sell additional maintenance services. Period. Granted, there...

Car shopping should be e­njoyable, not intimidating. As a dealership owne­r, your job goes be­yond simply selling a car. It includes providing helpful advice­...