Tag: dealership management
Multi-point inspections: Bridging the gap between vehicle owners and technicians
The multi-point inspection process, which has been around for over 100 years, has one central purpose: to sell additional maintenance services. Period. Granted, there...
How to make car shopping more fun for your customers
Car shopping should be enjoyable, not intimidating. As a dealership owner, your job goes beyond simply selling a car. It includes providing helpful advice...
How your dealership can avoid the “boiled frog” scenario
On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology, discusses the importance of recognizing areas of your dealership...
TrueCar replaces CEO, cuts 102 positions as part of restructuring plan
On June 12, the Santa Monica, California-based business said it would eliminate 102 jobs or 24% of its workforce. TrueCar is also appointing COO...
To innovate or procrastinate — That is the question
It may sound like heresy, but Henry Ford was a procrastinator.
“I need a faster horse.” That was the consumer mantra when the early automobile...
Types of customer data that will help you better understand and...
Are you ready for some detective work? See, in our auto dealership universe, there’s this untapped goldmine that’s waiting for a bit of investigation—call...
6 of the best automotive marketing strategies to drive more car...
The digital landscape has changed the dealership world significantly over the last 15 years - and even more significantly over the last three. Being...
Q&A with Bill Glik: Data integration streamlines critical HR reporting and...
Auto dealerships are paying close attention to talent management amidst current economic conditions. Without adequate resources, automotive retailers cannot maximize revenue and compete effectively...
How this underrated employee benefit is helping dealers shrink turnover
When speaking with people about their personal and business finances I find much of an individual’s stress is caused by the unknown. As the...
How to bridge the gap between sales management and leadership development
Today, sales managers usually have two roles. First, they have to manage and administer the sales team. Second, they are also expected to demonstrate...