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One effective technique for service advisors is assumptive communication, which can significantly enhance customer responsiveness.

The Importance of Assumptive Communication in Automotive Dealerships

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In the fast-paced, exciting world of automotive service, the role of service advisors is crucial! They bridge the gap between technical solutions and customer...
To succeed in the evolving automotive retail environment, dealers must adapt to changing market conditions and refine their strategies.

Trends and predictions for dealers to know in 2024

2024 will be another year of significant transformation for the automotive retail environment. Shifting product mixes, evolving consumer demands and emerging ways to leverage...