Tag: dealership experience
The last mile is where cars are sold
If you’re a Dealer, whether you’re headed to NADA or not, you’re being bombarded with emails from vendors about improving the Customer Experience (CX);...
Is ‘Car Salesman’ Still a Dirty Word?
Tweed jackets with elbow patches, slicked-back hair, a plump mustachioed man with a suave demeanor. It’s the image that comes up when you think...