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success customer experience

How dealers can improve their sales by connecting with the heart...

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Welcome to the first edition of Mind Your Own Business with Jonathan Dawson, automotive training expert and the founder of Sellchology, an automotive sales...
hope

4 elements of hope to inspire your dealership team – Dr....

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In a year that has been devastating for so many, people are looking for hope and encouragement. This longing for hope inspired Dr. Randy...
Patriot Subaru

How to build a positive and successful dealership culture – Adam...

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Patriot Subaru has been named one of Maine’s “Best Places to Work” and it’s not the first time the dealership has made this list....
diversity

How to integrate diversity into your HR practices and dealership culture

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Welcome to the first episode of Diversity in Automotive brought to you by TrueCar and CarNow, a weekly CBT News series focused on bringing...
Mike Robbins

Author and Former MiLB Player Mike Robbins on Inspiring Your Team...

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  The retail automotive industry can sometimes be a rough business, from dealing with sales to management. How are you navigating? How do you keep...
LearnToLead

How Managers Can Better Train Their Staff After the Pandemic –...

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On today's show, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our show, he tackled...
Dave Anderson

Dave Anderson Discusses the Importance of Creating a High Performing Dealership...

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In today’s segment, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our show, he and Jim...
mentorship

Making Mentorship Programs that Pay Off

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A mentorship program is a valuable tool for dealerships. While training gives a new hire your standards and practices, mentoring imparts nuance. Mentors deliver...
bias

What is Unconscious Bias and How to Prevent it from Disrupting...

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To combat unconscious gender and racial biases in the workplace, management must take deliberate action against them, or it could cause tremendous profit losses....
successful dealerships

Overlooked Contributors Of A Successful Dealership

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A Dealer can spend large amounts of money and energy on marketing campaigns, website development, and consumer-friendly technologies often overlooking other areas that produce...