Tag: dealership best practices
How to build a culture of accountability in your dealership
Building a culture of accountability in any business is not easy, but it is critical for the success of teams, including those within dealerships....
Why wait? How evaluating your dealership can help your business
We all know someone who waited until the last minute to get a service they needed: car insurance, that warrantee on their largest appliance,...
How to answer top EV FAQs this season at your dealership
It's a new car-buying season, and many new car buyers want to take advantage of the federal government's electric vehicle tax incentives. With many...
Website personalization is the key to attracting the modern car buyer
The automotive retail industry has long been shifting away from physical-only stores towards online shopping experiences that complement the physical showroom. However, the COVID-19...
Why auto industry trendsetters are focused on these 3 things
The 19th-century proverb, “The more things change, the more they stay the same,” couldn’t be more appropriate for today’s car dealers. People still purchase...
How to win over a customer who is fixated on price
It's no secret that prices are certainly a focus of customers who come into your dealership. Amongst many other parts of car shopping that...
5 digital tools every modern dealership needs to drive sales success
Adding new digital tools to your dealership strategy mix can feel overwhelming and time-consuming. Things like price constraints, learning curves, and whether or not...
4 worthwhile social selling methods for dealership sales staff
While social media platforms are pervasive in today’s society, using them effectively for business is equal parts art and science. This is especially true...
Upselling with integrity: building trust and value for long-term customer loyalty
Upselling is a crucial strategy for improving the bottom line of every deal, but how sales staff approach this essential task can make all...
How to create a welcoming and inclusive environment for female and...
The automotive industry is predominantly controlled by a particular demographic: white and male. Unfortunately, this has created an intimidating or even unwelcoming environment for...