Tag: DealerPRO Training
Understanding the key differences between service advisors and service writers
What are service advisors worth to dealers and general managers? This is the question Don Reed tackles on the latest episode of Service Drive....
4 strategies to get the maximum effort from your entire team
As the new year begins, dealers are looking to get maximum effort from their entire team. Celebrated trainer, speaker, and CEO of DealerPRO Training,...
3 strategies dealers can use to improve customer service in the...
On this episode of Service Drive, celebrated trainer, speaker, and CEO of DealerPRO Training, Don Reed dives into three different strategies for dealers to consider...
6 strategies to help your fixed-ops dept. sell more service appointments...
In today’s digital landscape, building trust with customers virtually is a necessary skill to have in your service department. On today’s show, we are...
How to become a better fixed-operations manager in your dealership
Welcome to the first episode of Service Drive with Don Reed, a monthly CBT News series focused on automotive fixed-operations. Hosted by the celebrated...
DealerPRO Training CEO Don Reed on Rebooting Your Fixed-Ops Department
With a shortage of technicians, strained advertising budgets, and a national pandemic, it can be tricky for dealers to navigate fixed-ops management. Service drives...
CBT Automotive Newscast: July 15, 2020
Today's Featured Interview:
DealerPRO Training CEO Don Reed on Rebooting Your Fixed-Ops Department:
With a shortage of technicians, strained advertising budgets, and a national pandemic, it...
Focusing on the Fixed-Ops Department: What You Need to Know During...
As part of our continuing Coronavirus coverage, we’re pleased to welcome Kristin Williams, Dealer Development Manager at DealerPRO Training, Ed Whittle and Michael Lindberg...
DealerPRO Training Launches Online Forum to Remain Focused on Fixed-Ops Today
In week #1 of DealerPRO Training's Fixed-ops Management and Leadership online forum, Dealer Development Manager Kristin Williams, along with dealers and fixed-ops professionals, tackled...
CBT News Week In Review: December 13, 2019
CBT News Week In Review for Friday, December 13th, 2019:
What November Sales Numbers Indicate for the Close of 2019
Here to give us an overview...
