Tag: dealer interview
Master service retention and keep customers coming back – Tully Williams...
Customer retention is the backbone of dealership profitability, but how do service departments ensure repeat and referral business? According to Tully Williams, fixed operations...
Vinart Dealerships’ Andy Wright calls for transparency on third-party classified listing...
The rising costs and lack of transparency on third-party classified listing platforms are becoming a significant concern for dealers. In a recent LinkedIn post,...
Become a stronger leader by mastering the three C’s of accountability
The ability to hold others accountable is one of the cornerstones of effective leadership, and it should be a skill that all leaders strive...
Colorado’s auto industry trends and the road ahead – Matthew Groves...
In today's episode of Inside Automotive, Matthew Groves, CEO of the Colorado Automobile Dealers Association (CADA), breaks down the latest Colorado Auto Outlook, discussing...
TIME Dealer of the Year Ray Farabaugh shares insights on leadership...
Every year, the TIME Dealer of the Year award recognizes dealers for their outstanding performance. In today's episode of Inside Automotive, we're honored to...
Leading with impact: Dave Anderson’s effective leadership strategies
In today's episode of CBT Now, we're joined by Dave Anderson, author, speaker, leadership expert, and president of LearnToLead, to introduce his new exclusive...
Drive sales growth via accountability and strong processes – Chris Martinez...
Consistency and accountability are key to fostering growth and success. Chris Martinez, general manager at Mercedes-Benz of San Antonio, exemplifies this approach as he...
Trends reshaping the consumer car buying experience – Peter Cooper |...
The car buying experience is rapidly shifting, and customers are the ones setting the rules. Dealers who recognize this shift will thrive, and those...
Dealer roundtable: Insights from powerhouse state association presidents
In today's special episode of Inside M&A, hosts Dave Cantin and Jim Fitzpatrick host a virtual dealer roundtable. The panel features a powerhouse of...
Doug ‘BenzsandBowties’ Horner’s guide to creating an authentic and effective social...
In today's episode of Inside Automotive, we're joined by Doug Horner, general sales manager of Mercedes-Benz of North Olmsted, to discuss the power of...
