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relationships with customers

How to Have a Relationship With Customers

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David shares his four rules for sales success and explains how to develop lasting relationships with customers, on this week's episode of Straight Talk.
calling customers

Properly Handling Calling Customers

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On this week's episode of Straight Talk, David Lewis talks about the importance of properly handling calling customers and why car shoppers would call...
prospecting

Successful Prospecting in a Digital Age

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On this week's edition of Straight Talk, David Lewis talks about one of the great challenges many people in the auto industry face, prospecting...
first pencil

First Pencil – What to Offer the Customer

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  On today's episode of Straight Talk, David Lewis talks about what you should offer the customer on the first penciling, the first real step...
video reply

The Value of a Video Reply

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  On this week's episode of Straight Talk, David Lewis explains how putting in a little extra effort by sending your potential customers a short...
selling

Selling in the Service Drive

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On this week's episode of Straight Talk, David Lewis tells you how you can sell more vehicles by selling to customers who dropped off...
motivated

What Are You Motivated By?

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We all need motivation to keep us going and push us forward. On today's episode of Straight Talk, David Lewis asks, What keeps you...
Straight Talk

What Happens When Someone Lies to You?

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  On this week's episode of Straight Talk, David Lewis of David Lewis and Associates talks about what happens when the customer lies to you,...
customer

Never Leave the Customer Alone at Your Desk

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On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about one of the easiest traps to fall into during...
service drive

Help Your Fixed-Ops Department Finish Out the Year Strong – Almog...

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An efficient and well-run service drive is the heart and soul of any dealership. In many ways, it is the most heavily visited department...