Tag: David Lewis
Avoiding Interactions That Can Lead To Conflict And Defensiveness With Customers
Dropping these five questions and statements from your sales approach is a great start. BY DAVID LEWIS
To some in the retail automotive industry, customers...
CBT News – September 30, 2015
On today's show:
Paul Tully, General Manager at Mercedes-Benz of Buckhead in Atlanta, shares whether he believes no-haggle selling will become the norm
Sales Tip...
Take Away A Customer’s Fear Of Buying With A More Positive...
Dealerships only undercut themselves with high-pressure, high-fear tactics that are out of touch with informed buyers. BY DAVID LEWIS
Having spent nearly 30 years as...
CBT News – July 23, 2015
On today's show:
- Gary Tucker, CEO of DealerRater, explains how you can speed up your review collection process
- Sales Tip of the Day with...
CBT News – June 11, 2015
On today's show:
- President of Kistler Ford, Bobby Jorgensen, explains how their non-commission sales process attracts a new segment of sales talent
- Sales Tip...
Train Yourself To Stop Using Excuses For Setbacks At Your Dealership
Until you start to view obstacles as inevitable and deal with them directly, your business will not go far. BY DAVID LEWIS
“Ninety-nine percent of...
CBT News – May 13, 2015
On today's show:
- Sales motivator, trainer, and author Jeffrey Gitomer explains 3 things any salesperson can do to be successful
- Sales Tip of the...
What is Leadership?
Not everyone is chosen to be a leader, but those that are realize their success lies in the success of the people they lead....
CBT News – April 15, 2015
On today's show:
- Dealer Training Manager for Cars.com, Jack Simmons, discusses how to get more service center online reviews
- Sales Tip of the Day...
Trial Closes – What Do They Really Accomplish?
Trial closing pits the salesperson against the customer and, in the end, creates negative tension that could have been avoided. BY DAVID LEWIS
Anyone who...
