Tag: David Lewis
Whats damaging your customer’s experience?
David talks about why he does not like trial-closes and the damage they do to the customer experience.
Why Are You Still Charging Diagnostic Fees?
Staying Competitive in the Service Drive
By: David Lewis
With the growing number of secondary repair shops competing for dealership customers these days it is hard...
Why Are You Still Charging Diagnostic Fees?
https://www.cbtnews.com/still-charging-diagnostic-fees-2/
What makes for a good demo ride?
This week on Straight Talk with David Lewis
David focuses on the demo drive and explains how to best shape that experience to inspire your...
Saturday Morning Sales Meeting with David Lewis
https://www.cbtnews.com/saturday-morning-sales-meeting-david-lewis-13/
