Tag: David Lewis

Are trial closes the worst thing on the planet?  No, but David does have suggestions when thinking about using them.  Take a look.

David Lewis gives his advice on how to get a calling customer (and their vehicle) off of the phone and into your dealership.

On this week's episode of Straight Talk, join David as he goes over one of the most critical things to avoid when selling cars:...

Do you know the best part about Saturday morning? It's your best chance to make a big difference in your next paycheck. Get fired...

Are you quiet during the demo drive?  Does it matter if you are?  David says it does matter.  Find out why keeping quiet makes...

On this week's Service Tip of the Week, David Lewis explains how keeping two cabin air filters (one clean, one dirty) at your desk...

David gives you permission to say something sarcastic to those arrogant and cocky customers, especially when the customer throws out an unrealistic offer.  

When you sell a customer some sort of package or maintenance, David says to make sure you do this one thing...in order to keep...

On this week's episode of Straight Talk, David Lewis talks about the #1 organization in the world and the center of their process.

One area that makes a service department successful is being able to understand the customer. David explains why on today's Service Tip of the...