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service department

Introducing the Customer to your Service Department

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If a customer takes a liking to both the car they are looking at buying and the salesperson that's helping them, it may be...
cusotmers

Zeroing In On Your Customers’ Wants and Needs

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On this week's episode of Straight Talk, David Lewis of David Lewis & Associates talks about how to discover your customers' true wants and...
David Lewis

Setting Goals for Yourself

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On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about one of the most important actions and habits to...
high turnover rates

The Problem with High Turnover Rates

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On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about the problem with high turnover rates in the car...
sales

The Principles of Success in Car Sales

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On this week's episode of Straight Talk, David gets back to the basics and tells us what has been his principle of success over his many...
newscast

Week In Review: Reducing Your Recon Timeline | Incorporating Your...

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Today on CBTNews.com - Friday, October 26th, 2018: Increase Profits By Reducing Your Recon Timeline – Dennis McGinn CBT News welcomes Dennis McGinn, Founder and CEO...
newscast

The Importance of Investing in Your Salespeople | Tackling the HARD...

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Today on CBTNews.com - Thursday, October 25th, 2018: The Importance of Investing in Your Salespeople - David Lewis CBT Automotive welcomes back David Lewis, Trainer and CEO of...
phone-ups

Phone-Ups That Lead to a Sale

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  On today's episode of Straight Talk, David Lewis talks about phone-ups and gives some powerful tips for turning an incoming customer call into a...
talking

Talking Your Way Out of a Sale

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Some salespeople pride themselves on being great communicators, but this can sometimes lead to unfavorable results. On this week's Straight Talk, David talks about...
unique

Why is it important to be unique?

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https://www.cbtnews.com/why-is-it-important-to-be-unique/