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selling

Selling in the Service Drive

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On this week's episode of Straight Talk, David Lewis tells you how you can sell more vehicles by selling to customers who dropped off...
motivated

What Are You Motivated By?

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We all need motivation to keep us going and push us forward. On today's episode of Straight Talk, David Lewis asks, What keeps you...
Straight Talk

What Happens When Someone Lies to You?

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  On this week's episode of Straight Talk, David Lewis of David Lewis and Associates talks about what happens when the customer lies to you,...
customer

Never Leave the Customer Alone at Your Desk

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On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about one of the easiest traps to fall into during...
service drive

Help Your Fixed-Ops Department Finish Out the Year Strong – Almog...

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An efficient and well-run service drive is the heart and soul of any dealership. In many ways, it is the most heavily visited department...
service department

Introducing the Customer to your Service Department

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If a customer takes a liking to both the car they are looking at buying and the salesperson that's helping them, it may be...