Tag: David Kain
Getting More Information with the Live Call Handoff
On this week's episode of Kain & Co., David Kain talks about how to incorporate the live call handoff in your process in order...
Leveraging Video For All Occasions
Most of us walk around every day with a phone in our pocket, taking videos of just about everything that peaks our interest. On...
Data Enrichment When a Lead Comes Into Your CRM
On this week's episode of Kain & Co., David Kain talks about data enrichment and how having access to customer history data can allow...
Responding Within Five Minutes
Once a customer inquires about purchasing a vehicle, you have five minutes to respond. After this, you could be 10 times less likely to...
How to Compensate Your Team
On this week's episode of Kain & Company, David Kain talks about compensation plans and how to pay your team members fairly.
Self-Driven Mystery Shopping
On this week's episode of Kain & Co., David goes over self-driven mystery shopping and how it can help you and your team stay...
Getting on Your Customer’s Wavelength
On today's episode of Kain and Company, David shares some ideas he has to help you sell more cars by connecting with your customer...
Management Engagement with Your Internet/BDC Team
On today's episode of Kain & Company, DavidĀ gives tips for sales managers on how they can work with and through their team in allĀ areas...
Voicemail: Say It Twice
When leaving a voicemail, David Kain suggests saying your name, phone number, and the name of your dealership two times to make it easier...
The Digital Retailing Environment
On today's episode of Kain & Co., David gives his take on some of the thing's he's been seeing in digital retailing.