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vendors

How to Keep Your Digital Vendors in Check

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Every 30 days in the automotive industry, dealerships from coast to coast create their monthly financial statements they rely on to measure their operational...
busywork

Doing Busywork to Generate Business

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 David says to stay busy, start developing a phrase he used when he was a salesperson and things got a little slow during the...
loyal customers

How to Maintain a Close Relationship with Loyal Customers

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In today's Tip of the Day, David Kain gives you some tips on how to maintain a close relationship with loyal customers. VIDEO TRANSCRIPT: Hello. I'm...
instant connect strategy

Implementing an Instant Connect Strategy in Your Dealership

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On this week's episode of Kain & Co., David Kain talks about implementing an instant connect strategy at your dealership, a technology that connects...
dealership

Advice for Buying or Selling a Dealership

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On this week's episode of Kain & Co., David Kain talks to Hal Feder of Murphy Business & Financial Services about what advice he...
week in review

CBT News Week In Review: December 20, 2019

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CBT News Week In Review for Friday, December 20th, 2019: How Dealers Can Navigate Complex Marketing Strategies in 2020 Auto retail marketing strategies are continually moving...
language

It’s Time to Amp Up Our Language

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Old sales language doesn't work on today's hyper-informed customers like it used to. On today's episode of Kain & Co., David Kain talks about...
David Kain

2020 Best Practices: The Importance of Personalizing Your Customer’s Buying Experience

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As 2019 quickly comes to a close, dealers’ sights are now set on finishing the year strong and setting up solid expectations for the...
David Kain

CBT Automotive Newscast for December 17, 2019

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Today on CBTNews.com - Tuesday, December 17th, 2019: 2020 Best Practices: The Importance of Personalizing Your Customer's Buying Experience As 2019 quickly comes to a close,...
Kain & Co.

Customer Relationship Management

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On this week's Kain & Company, David talks about customer relationship management and CRM culture.