Tag: customers
How F&I Can Benefit from a Little Positivity and a Return...
The headlines all throughout the media and even the industry trade publications all seem to be negative when it comes to the state of...
Tips for Retaining Customers Amid the COVID-19 Pandemic
There is no doubt in anyone’s mind that the COVID-19 pandemic has greatly impacted businesses and consumers in a way most people would have...
Is Cost or Affordability the Reason for Declined Service Repairs?
According to NADA Data 2019, revenue in dealership service departments is steadily growing statistic. Between 2013 and 2019, dealerships’ total service and parts sales...
How Shoppers Can Safely Try and Buy During the Pandemic Fight
The auto industry has been surging toward pre-pandemic sales levels since the economy began reopening in May. The number of coronavirus cases continues to...
Hankook Report Finds Car Owners Neglecting Service During COVID-19
A press release from tire manufacturer Hankook reveals that many car owners are foregoing routine maintenance and servicing on their vehicles, even months into...
How to Manage Stress in Your Career as a Car Salesperson
On this week's episode of Straight Talk, our host, David Lewis discusses some effective strategies you can use to manage stress when working in...
The Current State of Online Sales: Is This Process Here to...
COVID-19 has caused many auto dealers to embrace a variety of new processes. From picking up cars for servicing to limiting the number of...
Opportunities for Service Revenue for Road Tripping Clients
CBT News has reported on the increase of RV sales this spring on travel restrictions. Deloitte Insights published in their State of the Consumer...
Effortlessly Improve Your Calls-to-Action (CTAs)
Calls-to-Action, or CTAs, are prompts sprinkled throughout service and marketing materials. Typically written in imperative verb form, CTAs lead customers along specific routes by...
Ford Offers Work-from-Home Extension: What it Might Mean
The year 2020 has undeniably been a strange one and we have definitely learned how working from home impacts people, businesses, and communications. On...
