Tag: customers

The focus remains the same for your dealership...making the car buying process better for customers. And evidently, some dealerships are doing a better...

Since filling out lead forms is becoming a thing of the past, there’s a lot of buzz out there about soft credit pull, pre-screen...

At the core of successful leadership and business, is great communication. How often do we say communication is key? A lot. Because it is....

While shopping for a vehicle...most car buyers will tell you they’re looking for: A.) Value (which could mean add-ons, packages, extras) B.) Price (which means...

Deliver the experience Can you deliver the experience that every customer expects? With today’s rapidly evolving car buying process, it can be challenging to keep up....

Talking the talk or are you actually walking the walk? Joe Verde tells you how to make customers for life. The average dealership has less...

On today's show: Tej Soni, President of IZMOcars.com, on using video content to engage with customers What a rate hike could do for the automotive industry ...

On today's show: One expert discusses why positive reviews are so vital How is your dealership connecting with customers? A look at the week's...

On today's show: Mike Anderson, CEO of the Rikess Group, discusses the benefits of less negotiating, more explaining Are your customers aware of features...

The tech world is evolving and that means more tech bells and whistles inside new vehicles. It also means that some of that tech...