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Are your employees more important than your customers?

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Scott Casebeer, principal owner of Capitol Auto Group, is a car dealer who isn’t much of a fan of cars – even those he...

CBT News October 26, 2016

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CBT News October 26, 2016 Does cheap gas matter to customers? USA TODAY: Reasons why your dealership can manage down cycle Is your store...

Tips for Following up with Customers

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Today on Progressive Retail Cory Mosley goes over following up with customers.

Straight Talk | Seeking Acknowledgement

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This week on Straight Talk with David Lewis David Lewis goes over Part 5 of 6 in a series about overcoming objections. This week David focuses...

CBT News September 26, 2016

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CBT News September 26, 2016 Advertisements that will move cars off the lot New Customer Strategies for year end sales Vender Partners are important...

Straight Talk | How To Show Respect For The Customer’s Opinion

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This week on Straight Talk with David Lewis David Lewis goes over Part 2 of 6 in David's series about overcoming customer objections. This week he focuses...

Straight Talk | Objections In The Sales Process

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This week on Straight Talk with David Lewis David Lewis goes over  Part 1 of 6 in a new series about overcoming customer objections in the...
Perceptions

Changing Consumer Perceptions

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Changing Consumer Perceptions We sat down with Max  Zanan who is the Founder and CEO of Total Dealer Compliance. Max told us that Dealers should...

Going Against the Tide

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Going Against the Tide Dishon Putz got tired of selling cars. Oh, he liked the dealership business (he’s still in it) and enjoyed watching customers drive...

CBT News – August 10, 2016

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CBT News August 10, 2016 7 Practices for Networking Customers Tapped Out? Going Against the Tide This Weeks OEM Headlines