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Steve Hall

Steve Hall from NCM on communicating better with your service customers

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Steve Hall from NCM Associates on communicating better with your service customers

Daily Newscast: Mike Jackson and Trump on the auto industry

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Mike Jackson on Trump's impact on the auto business Innovative Houston Dealer drives more traffic to his show room Customers want this from your dealership.  Do...
Lower Turnover

How to lower turnover at your dealership

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In the constant struggle to keep your dealership growing and competing, it’s easy to overlook the importance of the employee onboarding process. Owners and managers...
Potential Buyers

David Lewis: How to become a proper customer liasion

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David Lewis: How to become a proper Customer Liaison to help you establish a large network of lifelong buyers.
power presentations

How can power presentations help you sell more vehicles

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Mark Tewart  talks about how power presentations can help you sell more vehicles.
Brooke Kovanda

3 Ways to Develop Happy Customers Online

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Every day, more of the car buying process is occurring on dealership websites. As the automotive industry comes to terms with this, it becomes...

Are you “giving” without “getting” from customers?

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Jonathan Dawson: Are you “giving” without “getting” from customers?  

How to convert more of your online visitors into showroom customers

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 Brian hosts Paul Potratz & Robert Donovan, to discuss website platforms and how to convert more of your online visitors into showroom customers.

What happens when you present customers with three options instead of...

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Victor Antonio: What happens when you present customers with three options instead of two?