Tag: customers

While the entire world seems to have hit “pause” as a result of COVID-19, dealerships have two options: Prepare for business as usual once...

The online retailing process is rather new for most car dealers. What was a small niche just weeks ago has become the norm for...

Yes, business must continue, but it may have to do so in many new ways. Being open to creative solutions from peers, suppliers and...

While social media and digital channels have become a popular method for potential car buyers to find their ideal vehicle, the data still revealed...

When it comes to this current situation, customers are probably just as unsure of what is going on around them as you are. From...

Like many other businesses, dealership owners now have the task of keeping customers engaged while also accounting for their safety during this COVID-19 crisis. Years...

It can be hard to find some good news these days. Much of the auto industry information intertwines with COVID-19 and its impact on...

Live engagement has become a vital tool for assisting online car buyers throughout their purchasing process by taking the dealership to the customer. At...

The situation regarding COVID-19 is constantly changing, and it is altering the landscape of each facet of our lives. Dealerships are in a unique...

On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the...