Tag: customer service
A Dealer’s Key to Success: Realizing Everyone is a Salesperson
The consumer buying experience has seen rapid changes in the past two decades. In years past, customers could only purchase items in a physical...
Finding Balance Between Modern Marketing and Traditional Customer Service
Customers prefer to begin their car shopping experience online in the digital realm. That’s been proven by Cox Automotive in their 2017 Car Buyer...
Elevating your authority with customers
You’re the expert, the higher authority, but sometimes you diminish your authority with certain phrases. Jonathan suggest using these phrases instead, therefore elevating your...
Service: The Powerful Marketing Tool!
As a dealership, you have a unique opportunity to market to your customers. And it’s sitting right there in your dealership. What could that...
This Dealership has gone to the Dogs
For the lucky crew at Earl Stewart Toyota in Lake Park, every day is Take Your Dog to Work Day. The car lot on...
Who wins with potential car buyers, your website or Amazon’s?
We already know how well Amazon is doing. In fact, we can't stop hearing how the auto industry needs to be more like Amazon...
Six Ways to Create a Memorable Customer Experience
Little details that customers notice, and that makes them feel good about not only making the purchase, but making the purchase from you, is...
5 Traits Businesses Look For When Hiring Salespeople
For decades, businesses have been trying to discover the formula for hiring “perfect” salespeople. There are tons of books, blog posts, and editorial articles...
5 Ways To Improve Your Customer Service
The pace of technology is ever-quickening. Feel like your business is struggling to keep up? We do - It’s no secret that the online...
Daily Newscast: Grant Cardone: How to handle a bully negotiator |...
On Today's Newscast for Tuesday April 4, 2017:
Is your dealership connecting with online buyers the right way?
When it comes to figuring out what buyers...
