Tag: customer service

Attitude matters in Customer Service I’ve known Dennis Tilko for more than 30 years. In all that time, the only thing that’s changed is his...

How to get more positive customer reviews Watch our interview with Peter Martin, The President and Founder of Testimonial Builder, to see how he handles...

Automotive Customer Service Goes a Long Way By Rian Locadia I am often asked how a small, family-owned operation with limited budgets can compete with the...

On today's show: Jeremy Alicandri, VP of Habberstad Auto Group, on whether third-party vendors continue to be useful April Rain, digital marketing expert and...

On today's show: April Rain, Founder of Digital Rain, Inc., discusses digital marketing strategies for dealerships How four-channel radios helped one dealership improve customer service ...