Tag: customer service

Your sales team is knocking it out of the park! Customers are coming in, and the sales team is meeting them where they are...

We are certain you’ve heard many stories about artificial intelligence in the last year. Artificial intelligence can be an effective tool for marketing, writing,...

A Customer Data Platform, or CDP, offers dealers the chance to unify their data and use consumer information effectively. While relatively new to automotive...

According to ease of purchase research conducted by CDK Global, 85% of last month's car buyers felt the process was easy, the highest score...

Dealers have transformed the car buying experience with customers in mind, but many question the success of these changes. Recently, Cox Automotive published its...

With nearly 165,000 auto repair and maintenance shops in the United States, you need your dealership to stand out. The key to success is...

As dealerships grow in size, it can become difficult to monitor the customer experience and to react quickly enough in the event of a...

Dealers are always looking for ways to save money or make money. Ujj Nath is the CEO of myKaarma, a leading communications and payment...

More than ever, dealerships need to implement the best technology into their businesses to stay competitive, which is why managers should always stay up...

On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology, discusses eight ways car dealers can out-experience their competition. Dealers...