Tag: customer retention

We all know service revenue is important to a dealership's bottom line, especially now in what some are calling a "plateau" in new car...

Tire-related protection plans – some of them offered for free – can keep customers coming back to dealerships. “The National Automobile Dealers Assn. shows that...

  On today’s Tip of the Day, Brian Pasch tells you how to increase customer retention rate and CSI by implementing this simple step at...

Drive Customer Retention to Your Dealership By: Ryan Williams If you’re serious about growing customer retention and service sales, perhaps it’s time to put into play...

Don't skip this in your Service Drive By John Fairchild When a customer enters the Service Drive, do you smile? Do you make eye contact? Do...

Talking the talk or are you actually walking the walk? Joe Verde tells you how to make customers for life. The average dealership has less...

On today's show: Tim Kintz, President of the Kintz Group, shares his secret to recruiting good people Are you missing out on leads due to...

On today's show: PCG Consulting CEO Glenn Pasch on the online digital marketing course that's perfect for your busy schedule John Sternal, Director of...

On today's show: - Scott Pechstein, VP of Sales at Autobytel, explains why you should consider gross when it comes to ROI - Alex Miller, Manager...

On today's show: - Alex Miller of AutoAlert discusses the latest trends in data mining and customer retention - Sales Tip of the Day with Curt...