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car buying experience

How to build trust and cultivate a strong relationship with your...

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On the latest episode of Straight Talk, host David Lewis, President of David Lewis & Associates, talks about building a relationship with your customers. He says...
CRM

How Do You Utilize Your CRM?

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 On this week's episode of On the Mark, Mark Tewart talks about your CRM, the way you utilize it, the way it's setup, and...
Community engagement

3 questions that will turbocharge your community engagement

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“Community engagement” is a buzzword in marketing these days, but what does it really mean? Should your dealership do more of it? If so,...