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dealers/ dealerships

Effectively competing with internet-based dealers

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The automotive industry from previous decades is almost unrecognizable from its current state. Fast-forward 50 years from now, and it will be unrecognizable again....
Hyken

10 things that can harm your relationships with customers

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I'll Be Back: How to Get Customers to Come Back Again & Again is out now! In the latest book from Shep Hyken, he...
distractions

The Most Common Dealership Workplace Distractions and How to Avoid Them

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Getting distracted at work regardless of the job is an extremely common occurrence, but it can have consequences and affect business. Of course, basic...