Tag: customer experience

OfferLogix has a history of enabling seamless customer experiences with their penny-perfect payments, and now they have a new partnership sure to take things...

Carvana has been in the news for all the wrong reasons this year. A blockbuster agreement to purchase ADESA U.S. has been completed, but...

Are you looking for ways to increase your bottom line? You may want to start by looking at your customer experience and digital retailing...

Today, it's all about providing a great customer experience in all areas of the sales process while also increasing your bottom line. Joining us...

Welcome to another edition of Inside Automotive with Jim Fitzpatrick. Communicating with car buyers today is about more than showing and selling a product—it's...

While the average passenger vehicle on the road in the U.S. today is increasing in age – hitting more than 12 years old in...

Shep Hyken, customer experience expert and New York Times best-selling author, recently released the 2022 Achieving Customer Amazement Study. This study surveys consumers to learn more about...

Today on Inside Automotive, we're pleased to welcome back Aaron Bickart, Executive Vice President and General Manager at OfferLogix, to discuss why penny-perfect payments...

Today on Inside Automotive, we discuss client retention in the service department with Jennifer Suzuki, President of eDealer Solutions and acclaimed sales trainer. Jennifer focuses on...

In a recent BusinessWire release, Patrick Roosenberg, Director of Automotive Finance Intelligence at J.D. Power, said, "The days of the one-size-fits-all lease loyalty strategy are long...